Voice of Customer Intelligence
Surface customer pain before it becomes a brand problem
VOC Radar pairs Elastic Agent Builder with a calm, decision-ready dashboard so your team can watch every review, spot trend deviations instantly, and ship fixes with evidence attached.
Flow
A calm, sequential workflow
01
Gather customer signals
Connect product listings, marketplaces, and support channels to bring every review into one searchable stream.
02
Detect emerging friction
Elastic-powered agents sweep for sentiment drops, complaint clusters, and platform-specific anomalies in minutes.
03
Automate the response
Route verified issues into your existing workflows, log evidence, and notify the right owners automatically.
32h / week
Manual triage hours saved
94%
Detected issue accuracy
615+
Reviews analyzed